Refund policy
Last updated 25 October 2026
If SilkRemote Pro isn't right for you, write to support@silkremote.com within 14 days of a purchase from the email on your account and we'll refund it in full, no questions asked.
- Refunds go back to the original payment method through Razorpay, usually within 5 to 7 working days.
- When a purchase is refunded, the license it paid for stops working for access from anywhere. SilkRemote keeps working free on your own network.
- After 14 days, monthly and yearly plans are not refundable, but they never renew on their own, so there's nothing to cancel.